Shipping policy

DOMESTIC SHIPPING INFORMATION

Most orders will process within 3 - 5 business days in our Chicago HQ from the day the order was placed. Once shipped, most orders arrive between 2-10 business days depending on your location. Take advantage of FREE SHIPPING on orders over $49.99usd (after any applied discounts, before taxes) within the contiguous United States. All other orders will ship our domestic flat rate cost of $7 USD. 

Shipping speeds displayed at check out will not speed up your processing time, so please plan ahead. ***Please note: UPS shipping does not qualify for our free shipping incentive.*** Please make sure your address is correct as we cannot be responsible for incorrect addresses entered. Your order cannot be changed once it has been placed, so please double and triple check all your details prior to submissions. Thank you for understanding! 

The UPS shipping option is standard ground, and not expedited. 

Please note: once a package is picked up from our Chicago, IL HQ, the tracking information and delivery responsibility is outside of our control. Once shipped, the carrier (USPS, UPS, etc) is responsible for delivery. 

INTERNATIONAL ORDERS

International customers: Please note, our free shipping incentive only applies to customers within the Contiguous United States. We are currently only shipping international parcels to Canada, Germany, and Mexico. We are hoping to add more territories soon! The customer will be responsible for the payment of any duties connected to your orders. Please plan ahead.